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FAQ's
This list of questions here are to help you answer any questions you have regarding our business.
- How do I place an order?
- How can I get pricing on Kwik Goal Products?
- How can I get a shipping estimate for a Kwik Goal product/order?
- Can I purchase replacement parts for my Kwik Goal product(s)?
- I have a question concerning returns and the return policy.
- I have a question(s) regarding placing an international order.
- I have a question regarding damages/shortages/claims.
- I have heard Kwik Goal offers grants. How can I apply for a grant?
- How do I contact a product manager as a potential new vendor?
- I have a new product idea. Will Kwik Goal work with me in developing it?
Response:
To questions: Questions 1, 2 & 6
Kwik Goal sells its product through a dealer network consisting of soccer specialty stores, general sporting good stores and team dealers. Whether it is placing an order or receiving a specific price on Kwik Goal products, please contact an authorized Kwik Goal dealer. In order to help you find a dealer, please click here. Our dealer locator will help you locate a dealer nearest you based upon your zip code. We have dealers located throughout the United States and Canada. If you need further assistance please contact us directly. Kwik Goal, Ltd. also partners with qualified retailers to sell our products online. We do not sell directly to customers from this corporate website, but we ensure you'll receive excellent customer service from the authorized Kwik Goal dealer to which we are referring you. We can only guarantee online purchases made via the qualified, licensed, independent retailers featured on our site. This feature is only available to US residents. If you have a question about placing an order outside the United States or Canada , please contact us at our corporate office at 215-536-2200 or e-mail us at international@kwikgoal.com. Thank you.
Shipping Quotes: Question 3
Please send inquiry to, freightquote@kwikgoal.com.
We offer this service to expedite your request. Please include our Kwik
Goal item number, the quantity, phone number, full name, street
address, city, state and zip code.
Replacement Parts: Question 4
Replacement parts are available for most Kwik Goal goals and field
equipment, including discontinued models. A parts confirmation form and
a replacement parts order must be made with the Kwik Goal dealer of
sale. If you have questions regarding replacement parts you can e-mail
us at, parts@kwikgoal.com.
Returns: Question 5
If you wish to return an order, contact the
participating Kwik Goal dealer you made your purchase from. Return
authorization must be made through them.
All
returns, excluding defects, will be charged with a 15% restocking fee.
No exceptions. By submitting the return to us, you are accepting and
authorizing the restocking fee charge.
Damages: Question 7
For questions regarding damaged or shorted orders, please contact the participating Kwik Goal dealer you made your purchase from as soon as possible. You will also need to notify the delivering carrier as soon as possible.
Apply for Grants: Question 8
Kwik Goal does not offer grants. We are proud to work with the U.S. Soccer Foundation that manages an annual grant making program for organizations looking to improve their soccer infrastructure. To learn more about this program please contact the U.S. Soccer Foundation at www.ussoccerfoundation.org. U.S. Soccer Foundation
1050 17th Street NW
Suite 210
Washington , DC 20036
(202) 872-9277
New Vendor: Question 9
Prospective new vendors are welcome to submit their information to newvendor@kwikgoal.com . If any interest exists in your product category we will contact you to discuss further details.
New Product: Question 10
If you have a new product idea that you would like to present to us, please submit your information to newproducts@kwikgoal.com .
We prefer any new product ideas be patented or patent pending for the protection of both parties.
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